November 09, 2004

Customer Disservice

Cingular is starting to seriously piss me off. I used to have three phones on the "family plan" but it turns out it's more like "family bankruptcy plan" so I moved one phone to T-Mobile (highly recommended, by the way).

So with only two phones, the monthly bill should go down, right? Right? Wrong. Overage charges are killing me.

And, to top everything off, the Cingular web site is all but inaccessible, most of the time. If you can get the portal, you can't get to the account site.

I expect T-Mobile (did I mention that I highly recommend them?) is going to get even more business from me, soon.

Posted on November 9, 2004 04:42 PM