I gave up on trying to work through Cingular's web site to add my feature, so I called customer service to order it. But, the feature I added doesn't work. CS was clueless about fixing the problem, and I decided to try emailing them (through the web site) in hopes that someone who actually knows something might read it.
And I got this:

God, I hate Cingular.
Posted on May 25, 2005 09:24 PM